Winner of Asia Pacific Property Awards

Building Future Partnership

About Us

ORIENTAL REAL ESTATE SDN BHD (ORESB) was registered and incorporated with the Board of Valuers, Appraisers and Estate Agents in March 1988 under the Registration Number of E(1)1503. As of 1989, ORESB is proud to have become a member of the Malaysia Institute of Estate Agents (MIEA) OM0298 in May 1989.

Product screenshot

Building Future Partnership

Trusted for over 31 years, Oriental Real Estate Sdn Bhd is the preferred real estate agency by our customers. We provide expertise for a complete range of real estate services for wide range of clients, locally in Malaysia and internationally.

Contact us

Residential

Commercial

Land

Property Management

Property in Malaysia

  • Tinta Alam Impian @ Shah Alam

  • Seiring Residensi @ Damai Suria

  • Tropicana Gardens @ Kota Damansara

  • Impiria Residensi @ Bukit Tinggi Klang

  • Dorsett Residences @ Sri Hartamas

  • Superlink Houses @ Ampang Waterfornt

Join us now!

Grow with the most reputable real estate agency in Malaysia.

From the blog

Learn how to grow your business with our expert advice.

The Myths of Hiring a Real Estate Agent: Debunking Common Misconceptions

When it comes to buying or selling property, many people have questions about whether they should hire a real estate agent. While some believe it’s an unnecessary expense, others fear they might not get the best deal. Unfortunately, these misconceptions can cloud judgment and lead to missed opportunities. In this article, we will address and debunk some of the most common myths about hiring a real estate agent.

 

Myth 1: Real Estate Agents Are Too Expensive

 

 

One of the most common myths about real estate agents is that they are too costly. Many people assume that paying a commission fee will eat into their profits or inflate the price of a home. However, the reality is that hiring an agent can save you money in the long run.

 

Real estate agents have in-depth knowledge of the market and can help you navigate negotiations, often securing better deals or prices. Whether you're buying or selling, a skilled agent can help you avoid costly mistakes, which may end up costing more than their commission. Moreover, in some cases, the seller covers the agent's fee, which means there is little to no cost to the buyer.

 

Myth 2: I Can Handle Everything on My Own

 

 

Thanks to the internet, it’s easier than ever to access property listings and market trends. Many people think they can bypass the expertise of a real estate agent and handle everything themselves. While it's true that you can find property listings online, there is much more to the real estate process than simply browsing listings.

 

Real estate agents have access to off-market properties and insider knowledge that might not be available to the general public. Additionally, they handle the paperwork, negotiations, and legalities involved in buying or selling a property, ensuring the transaction goes smoothly and according to regulations. Their professional expertise is a crucial asset in managing complex situations that may arise during the process.

 

Myth 3: Real Estate Agents Only Care About Their Commission

 

 

Some people believe that real estate agents are solely motivated by the commission they earn. While it's true that agents are compensated for their work, the best agents focus on providing value to their clients. A reputable agent is invested in building a long-term relationship with their clients and ensuring their satisfaction.

 

Successful agents often go above and beyond to help their clients find the right property or sell their current home at the best price. Their success relies on positive word-of-mouth, repeat business, and referrals, so a trustworthy agent is always motivated to put their clients' needs first.

 

Myth 4: Real Estate Agents Are Only Useful for Buying and Selling Homes

 

 

Another misconception is that real estate agents are only helpful when buying or selling homes. While these are their most common roles, real estate agents can offer assistance in various other situations, such as renting or investing in properties, handling commercial real estate transactions, or even helping with property management.

 

In fact, many real estate agents specialize in certain niches, so you can find someone with expertise tailored to your needs, whether you're looking for investment properties, commercial spaces, or rental properties. They can help you navigate the market and make informed decisions, regardless of the type of property you're interested in.

 

Myth 5: The Market Is Too Competitive for an Agent to Help

 

 

Some people worry that in a competitive market, hiring a real estate agent won’t give them an edge. However, agents are often the ones with the most up-to-date information on market trends, pricing, and availability. Their connections and experience can help you get ahead of the competition.

 

In a hot market, agents have access to new listings as soon as they come on the market, sometimes even before they’re publicly available. Additionally, they have negotiation skills that can help you stand out to sellers and secure the property you want, even in a competitive environment.

 

Myth 6: All Real Estate Agents Are the Same

 

 

Finally, many people assume that all real estate agents offer the same level of service. However, not all agents are created equal. It’s essential to do your research and find an agent who has experience in the local market and the specific type of property you're interested in. The right agent will be someone who is responsive, knowledgeable, and dedicated to your needs.

 

By working with the right agent, you’ll have someone who listens to your goals, understands your needs, and works tirelessly to achieve them. It’s worth investing time to find the agent who is the best fit for you.

 

Conclusion

 

 

Hiring a real estate agent can be one of the best decisions you make when buying or selling property. They provide valuable insights, help you save time and money, and ensure that your transaction runs smoothly. By debunking these common myths, it becomes clear that real estate agents offer far more than just a commission — they are your trusted partners in the property journey. Whether you’re a first-time buyer, an experienced investor, or someone looking to sell, having a skilled agent by your side is a smart move.

 

If you are looking for trusted real estate agents, please contact us at 018-282 0000 or visit our website at www.oresb.com for further information.

“Maintenance Fee” Kondo: Apa Sebenarnya yang Anda Bayar?

Jika anda tinggal di rumah kondo atau apartment, pasti anda sudah biasa dengan istilah maintenance fee—yuran bulanan yang perlu dibayar oleh setiap penghuni. Namun, pernahkah anda tertanya-tanya mengapa yuran ini diperlukan, dan ke mana wang tersebut disalurkan? Mari kita lihat beberapa sebab utama yang menjadikan bayaran ini penting.

 

1. Penyelenggaraan Kawasan Umum

 

 

Berbeza dengan rumah biasa, kondo dan apartment mempunyai pelbagai kemudahan bersama seperti:

 

  • Kolam renang
  • Taman permainan
  • Laluan pejalan kaki
  • Gimnasium

 

Semua ini memerlukan penjagaan dan penyelenggaraan berkala. Maintenance fee membantu memastikan kawasan ini sentiasa bersih, selamat, dan boleh digunakan oleh semua penghuni.

 

2. Keselamatan dan Pemantauan

 

 

Kondo sering menawarkan sistem keselamatan yang canggih seperti:

 

  • Pengawal keselamatan 24/7
  • CCTV di kawasan umum
  • Kawalan akses dengan kad pintar

 

Bayaran ini membantu menampung kos gaji pekerja keselamatan serta penyelenggaraan sistem keselamatan supaya penghuni dapat menikmati persekitaran yang selamat.

 

3. Kebersihan dan Penjagaan Persekitaran

 

 

Kebersihan kawasan umum seperti koridor, lif, dan tempat letak kereta adalah tanggungjawab pengurusan kondo. Maintenance fee membolehkan:

 

  • Pembersihan harian dilakukan.
  • Sampah diuruskan dengan cekap.
  • Kawasan landskap dijaga rapi.

 

Ini memastikan persekitaran kondo sentiasa kelihatan kemas dan menarik.

 

4. Penyelenggaraan Infrastruktur Asas

 

 

Infrastruktur seperti lif, pam air, pencahayaan koridor, dan sistem saliran memerlukan penyelenggaraan untuk memastikan ia berfungsi dengan baik. Kos ini termasuk pemeriksaan berkala dan pembaikan apabila berlaku kerosakan.

 

5. Dana Kecemasan dan Penambahbaikan Jangka Panjang

 

 

Sebahagian daripada bayaran maintenance fee disimpan dalam dana kecemasan atau dana simpanan khas untuk tujuan seperti:

 

  • Mengecat semula bangunan.
  • Pembaikan struktur utama seperti bumbung.
  • Menaik taraf kemudahan seperti sistem keselamatan yang lebih moden.

 

Ini memastikan kondo sentiasa berada dalam keadaan baik dan bersedia menghadapi keperluan pembaikan besar di masa hadapan.

 

6. Meningkatkan Nilai Hartanah

 

 

Penampilan dan keadaan kondo yang baik akan meningkatkan nilai hartanah anda. Kawasan umum yang terjaga dan kemudahan yang lengkap memberi kesan positif kepada harga jualan atau kadar sewa rumah anda.

 

7. Kenapa Bayaran Berbeza-beza?

 

 

Bayaran maintenance fee berbeza bergantung pada:

 

  • Jumlah kemudahan yang disediakan.
  • Saiz unit rumah.
  • Lokasi kondo atau apartment.
  • Kos penyelenggaraan di kawasan tersebut.

 

8. Mencari Rumah Idaman Anda?

 

 

Jika anda sedang mencari rumah yang memenuhi keperluan dan bajet anda, Oriental Real Estate adalah pilihan terbaik. Dengan rangkaian hartanah yang luas, mereka boleh membantu anda mendapatkan rumah yang ideal, sama ada untuk tinggal sendiri atau sebagai pelaburan. Hubungi Oriental Real Estate hari ini di talian 018-282 0000 untuk perundingan profesional dan cari rumah impian anda dengan mudah!

 

Kesimpulan

 

Maintenance fee adalah satu pelaburan penting untuk memastikan kehidupan di kondo atau apartment sentiasa selesa, selamat, dan berkualiti. Ia bukan sekadar yuran, tetapi tanggungjawab bersama penghuni untuk menjaga komuniti dan hartanah mereka.

Dengan pemahaman yang lebih baik tentang peranan yuran ini, anda boleh membuat keputusan yang lebih bijak dalam memilih rumah. Jangan lupa, Oriental Real Estate sedia membantu anda merealisasikan impian memiliki hartanah idaman! 😊

Mastering the Art of Handling VIP Clients in Real Estate

Working with VIP clients in the real estate industry requires a unique set of skills, strategies, and professionalism. These clients are often high-net-worth individuals or influential figures who demand exceptional service, privacy, and expertise. Here's a comprehensive guide to effectively managing VIP clients and ensuring their satisfaction throughout the real estate process.

 

1. Understand Their Expectations

 

 

VIP clients typically have specific and high expectations. They value:

 

  • Privacy: Ensure confidentiality and respect their need for discretion.
  • Efficiency: They appreciate time-saving processes and swift responses.
  • Customization: Tailor solutions to meet their unique requirements.

 

How to Address This:

  • Take the time to listen and understand their preferences.
  • Clarify their expectations during the initial meeting.
  • Provide a seamless and highly personalized experience.

 

2. Maintain Professionalism

 

 

VIP clients expect top-tier professionalism at all times.

 

  • Dress appropriately for all meetings and property tours.
  • Use professional language in all communication.
  • Handle challenges calmly and effectively.

 

Tip:
Respect their time by being punctual, prepared, and organized in all dealings.

 

3. Offer Exclusive Listings

 

 

VIP clients often seek unique properties that are not widely advertised.

 

  • Leverage your network to provide access to exclusive, off-market properties.
  • Highlight features such as privacy, luxury amenities, and prime locations.

 

Best Practice:
Prepare detailed property reports or presentations to help them make informed decisions quickly.

 

4. Communicate Effectively

 

 

Clear, timely, and tailored communication is critical.

 

  • Respond promptly to calls, messages, or emails.
  • Use their preferred method of communication, whether it's email, phone, or face-to-face meetings.
  • Provide updates and progress reports regularly.

 

Best Practice:
Prepare detailed property reports or presentations to help them make informed decisions quickly.

 

5. Be a Trusted Advisor

 

 

VIP clients value agents who can act as their trusted advisors rather than just salespeople.

 

  • Provide in-depth market insights and data.
  • Offer honest advice, even if it means steering them away from a poor investment.
  • Be prepared to negotiate effectively on their behalf.

 

Insight:
Building trust is key. Show them you prioritize their interests over
closing a deal.

 

6. Provide Concierge-Level Services

 

 

Go above and beyond by offering services that simplify the process for them:

 

  • Arrange private property viewings at their convenience.
  • Provide access to luxury movers, interior designers, or contractors.
  • Assist with legal, financial, or visa-related needs if applicable.

 

Bonus Tip:
A small gesture, like a personalized gift or handwritten note, can leave a lasting impression.

 

7. Master Discretion and Confidentiality

 

 

VIP clients are often concerned about their personal and financial privacy.

 

  • Avoid sharing details about their transactions without explicit consent.
  • Sign non-disclosure agreements if required.
  • Use secure methods for sharing sensitive documents.

 

8. Anticipate Their Needs

 

 

VIP clients appreciate agents who are proactive.

 

  • Anticipate questions they might ask and prepare answers in advance.
  • Understand their lifestyle and tailor property suggestions accordingly.
  • Keep them informed about market trends that may affect their investment decisions.

 

Example:
If a client is relocating for business, provide information on properties close to major transport hubs or business districts.

 

9. Leverage Technology

 

 

VIP clients often have demanding schedules and appreciate efficiency through technology.

 

  • Use virtual tours, high-quality videos, and drone photography to showcase properties.
  • Offer online document signing to streamline the transaction process.
  • Utilize CRM systems to manage their preferences and communication history.

 

10. Follow Up and Build a Long-Term Relationship

 

 

The relationship doesn’t end after closing the deal.

 

  • Follow up with a thank-you message or gift.
  • Keep them updated about future investment opportunities.
  • Maintain a professional relationship by checking in periodically.

 

Why It Matters:
Satisfied VIP clients are more likely to refer you to their network, enhancing your reputation in the luxury real estate market.

 

Let Oriental Real Estate Be Your Partner in Success

 

When it comes to handling VIP clients, Oriental Real Estate is your trusted partner. With our expertise in luxury real estate and a commitment to excellence, we ensure every client receives top-tier service.

 

Contact us today at 018-282-0000 to experience the Oriental Real Estate difference. Let us help you exceed your clients’ expectations and elevate your real estate journey.

 

We Are Near You

Wherever your property is located, our teams are just nearby. With Oriental Real Estate Sdn Bhd’s vast network of branches throughout Malaysia, you can easily reach us and our friendly team.

  • Klang Valley Branches

    Over 9 branches in Selangor, Kuala Lumpur and Putrajaya to better serve you.

  • Perak Branch

    Ipoh

  • Johor Branch

    Johor Bahru

  • Sarawak Branch

    Sibu

Contact us

Contact information

Phone number
+603 4141 9595
Email
kl@oresb.com
52A-1 Plaza Usahawan, Jalan Danau Niaga 1, Taman Danau Kota, 53300 Setapak, Kuala Lumpur

Send us a message

Max. 500 characters